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Strategy

How a B2B online marketing strategy can improve your brand’s authority

by Ilaria Di Lecce
In short

A B2B online marketing strategy improves brand authority because it makes your brand more visible, credible and trustworthy to the many stakeholders involved in a purchase decision. You build it with measurable objectives and KPIs, a cohesive campaign across channels, aligned marketing and sales goals, and tools such as CRM and marketing automation. Live videos, storytelling, employee advocacy, influencers, customer testimonials and guest blogging are the strategies that strengthen authority the most.

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Table of contents3 sections · 8 min
  1. 01How to create a B2B online marketing strategy for your brand
  2. 02Why should you invest in B2B online marketing?
  3. 03The best B2B online marketing strategies to improve your brand's authority

Imagine a scenario where your prospects blindly purchase everything you offer. Sounds too good to be true, right? When it comes to spending their hard-earned money, people don't make irrational purchase decisions. For B2B brands, the challenge is even greater as they must win the trust of multiple stakeholders. This is where B2B online marketing can greatly benefit you.

B2B online marketing can significantly enhance your brand's authority, something many brands struggle with when selling B2B products or services. While most B2B companies focus on lead generation and brand awareness, not many of them take the initiative to improve their overall branding.

Remember, a strong brand authority naturally leads to increased leads and brand awareness. It also has a positive impact on your SEO and rankings. A higher brand authority increases the likelihood of your website appearing in top search engine results.

Having a strong brand authority also means that your customers perceive your brand as credible and trustworthy, leading to greater engagement and sales.

Now that you understand the importance of improving your brand's authority, let's discuss how to achieve it. You can leverage effective B2B online marketing strategies to make your brand stand out.

Before we delve into specific strategies, let's explore how to create a B2B online marketing strategy and the benefits it offers your brand.

How to create a B2B online marketing strategy for your brand

A successful B2B online marketing strategy is built on the pillars of relevance, reliability, credibility, and trustworthiness. Such a strategy can help attract and engage new customers, outshine competitors, and drive more leads and conversions.

Consider the following points when creating your B2B online marketing strategy:

1. Outline your marketing objectives

Align your B2B online marketing objectives with your company's overarching goals. Each objective should be measurable and specific. Quantify your objectives and ensure they are achievable. Estimate the possibilities, including the best-case scenario.

Make your marketing objectives time-bound. Create a tracker and set small milestones for each month or quarter.

2. Create an action plan and decide on KPIs

Design a roadmap or action plan for your B2B online marketing objectives. This plan should outline the methods and tactics to achieve each objective.

The first step is to identify and understand your target audience. Study your buyer personas to gain a better understanding of your potential buyers. When selecting social media platforms for your marketing, choose ones where your target audience is present.

To monitor the performance of your objectives, decide on key performance indicators (KPIs). Based on your defined objectives, list the KPIs that will help you track progress. Regularly monitor these performance indicators to ensure you're on the right track.

3. Build a cohesive campaign

A cohesive and integrated marketing campaign is no longer a luxury—it's a necessity. Whether offline or online, adopt an omnichannel strategy for your B2B marketing campaigns. However, be cautious when selecting social media platforms for your B2B online marketing campaign.

Consider the following when choosing social platforms:

  • Identify the preferred social platforms of your customers. Leveraging platforms where your customers are present will maximize your campaign's impact.
  • Assess the pros and cons of all social media platforms. Determine which platforms are suitable for your campaign and how to utilize them effectively.
  • Explore ways to integrate all your social media profiles.
  • Maintain consistency in your branding. Establish visual design rules and a tone for both offline and online channels. Ensure these guidelines are easy to understand and implement, and that all teams are aware of them.

When running your campaign across multiple channels, maintain consistent messaging. Consider repurposing content to achieve this.

To effectively manage multiple social channels, establish an accurate tracking mechanism for campaign metrics. These metrics and tracking mechanisms will help you track leads from various channels and calculate your return on investment (ROI).

4. Align your marketing and sales goals

Many B2B brands fail to align their marketing and sales goals. This misalignment can result in generating leads that may not be relevant to your sales team. To create a successful B2B online marketing strategy, ensure your sales and marketing teams are on the same page.

5. Leverage marketing automation and CRM

Managing both offline and online B2B marketing activities simultaneously can be challenging. However, a centralized customer relationship management (CRM) system can help you efficiently manage them. A CRM tool is valuable for both the sales and marketing teams.

Implement a centralized CRM system that stores information on leads, contacts, and sales details. This enables teams to access customer details, purchase histories, and other important information.

Ensure the CRM system has lead tracking and analysis capabilities to calculate reach, effectiveness, and ROI. Track the customer journey to identify successful campaign activities.

Marketing automation software simplifies and automates the heavy-duty tasks of B2B online marketing. Automation software facilitates the creation of landing pages and forms for email campaigns and enables website content personalization. Additionally, it allows for easy ROI calculation and result tracking.

By implementing these strategies and leveraging the power of B2B online marketing, you can enhance your brand's authority and achieve success in the competitive B2B landscape.

Why should you invest in B2B online marketing?

Investing in B2B online marketing is crucial for the success of your business. Building a trustworthy brand is essential for gaining the trust of investors, clients, and employees, which ultimately leads to sales growth and business expansion.

B2B online marketing plays a significant role in enhancing the authority and trustworthiness of your brand. Let's explore how it can benefit you.

1. Increase exposure and brand awareness

To earn the trust of consumers and increase brand awareness, it's essential to boost the exposure of your B2B brand. Leveraging social platforms is a powerful way to engage with your target customers and establish relationships. Ensure that your brand's representation on social platforms aligns with your company's values.

2. Generate quality traffic

Effective B2B online marketing generates a substantial amount of quality traffic. Utilize social media platforms to present your brand in an appealing and useful manner. This approach encourages prospects to engage with your brand and potentially visit your website, resulting in increased traffic.

3. Enhance SEO and authority

B2B online marketing significantly impacts your SEO efforts. Leveraging social media helps improve your search engine rankings. Cultivate backlinks from high-authority websites to enhance your brand's authority. Posting valuable content increases the likelihood of being mentioned and shared on social media, further boosting your SEO efforts.

4. Generate new leads

By driving high-quality traffic, B2B online marketing enables you to generate a large number of new leads. LinkedIn is often the reference channel for B2B leads, but the right platforms are the ones where your prospects actually spend their time. Utilize these platforms strategically to target your prospects and run successful online marketing campaigns.

5. Build strong relationships

Social media platforms provide an excellent opportunity to build and strengthen relationships with your B2B customers. Be authentic, approachable, and humanize your brand to connect with your audience. Actively engage with customer feedback, expressing gratitude for positive remarks and responding empathetically to negative feedback. Offer solutions and provide assistance, either publicly or by taking the conversation offline.

The best B2B online marketing strategies to improve your brand's authority

To generate leads and increase conversions for your B2B business, you need effective and creative online marketing strategies. Here are six of the most impactful strategies that can enhance your brand's exposure and authority.

1. Live videos

Live videos are engaging and easily understandable, making them an essential part of B2B online marketing. Many people would rather watch a live video than read a blog post. Leveraging live videos allows brands to effectively communicate emotions and values to prospects. SAP, a leading enterprise software company, utilizes Facebook Live videos during events to reach a broader audience and engage with them in real time.

2. Tell your brand's story

Storytelling is a powerful B2B online marketing strategy that builds personal connections with audiences. Connecting with people on a personal level humanizes your brand and enhances its authority. Leveraging social media platforms, as Intel does, allows you to share authentic and engaging stories that resonate with your audience.

3. Turn your employees into brand ambassadors

Your employees can effectively talk about your products and services, as they possess in-depth knowledge about your brand. Encourage them to promote your brand on social media, as their voice quickly gains trust from potential customers. Implementing an employee advocacy program, like IBM did, allows your employees to share branded content and participate in valuable discussions.

4. Collaborate with Influencers

Teaming up with influencers in your niche can significantly improve your brand's authority. Influencers, who are trusted by your potential customers, provide assurance about your products or services also for B2B companies. You can ask influencers to review your products or invite them for expert interviews. LinkedIn successfully collaborated with industry experts, creating resources that showcase their experiences with LinkedIn's business solutions.

5. Use customer testimonials

Customer testimonials have a significant impact on prospects' purchasing decisions, as prospects are often guided by customer reviews and testimonials. Incorporating testimonials in your B2B online marketing strategy helps improve brand authority and builds trust among potential customers. Okta, an identity management company, shares videos of customers talking about their positive experiences with its services.

6. Guest blogging

Inviting industry experts to write guest posts can increase your brand's authority. Ensure that the experts are aligned with your interests and have expertise in your industry. Publish the guest posts on your website and share them on social media. American Express collaborated with well-known bloggers, Emily Henderson and Grace Bonney, to expand their brand's reach and improve their authority.

In conclusion, focusing on your brand's authority is crucial for successful B2B sales. Implementing these online marketing strategies, including live videos, storytelling, employee advocacy, influencer collaborations, customer testimonials, and guest blogging, will help enhance your brand's authority and position you as a leader in your industry.

Frequently asked questions

Why does brand authority matter in B2B?

Because B2B brands must win the trust of multiple stakeholders. A strong brand authority leads to more leads and awareness, has a positive impact on SEO and rankings, and makes customers perceive the brand as credible, leading to greater engagement and sales.

How do you create a B2B online marketing strategy?

Set measurable, time-bound objectives, create an action plan with KPIs, build a cohesive campaign on the channels where your audience is, align marketing and sales, and use CRM and automation to track leads and ROI. Align each objective with your company's overarching goals and track it with small monthly or quarterly milestones.

Which strategies improve a B2B brand's authority?

Six effective strategies are live videos, brand storytelling, turning employees into brand ambassadors, collaborating with industry influencers, customer testimonials and guest blogging by experts. They all aim to build personal connections and trust with potential customers.

What role do influencers play in B2B brand authority?

Influencers trusted by your potential customers provide assurance about your products or services, also for B2B companies. You can ask them to review your products or invite them for expert interviews.

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